Helpful info for Tenants

Your Preferences

The first step is to contact us to provide brief details about yourself and about the accommodation you require. We will then search our database for suitable properties for you to view. If not urgent or you are not able to move just yet, we will log your details so that we can contact you as and when suitable properties become available. It is wise to start looking about a month before you wish to move, as the nicer properties are viewed and reserved quickly. We regret that we cannot assist DSS claimants. Our tenancies are granted for a minimum term of 6 months.

Viewings

Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.

Reserving the property

Once you have decided on a property, you will need to reserve it by paying a 'holding deposit', which is usually equivalent to one week's rent. If the tenancy goes ahead, this will be deducted from the monies due before you move in. If the landlord declines to grant the tenancy, it will be refunded. However, the deposit will be forfeit if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application.

References

As a minimum we will require satisfactory references from your employer (or college), and a previous or current landlord. We may also require a personal reference, and sometimes a guarantor. In addition, a credit check will be undertaken. For this, we use the services of an external referencing company to obtain and evaluate these references.

Rents

Rents are normally quoted calendar monthly, and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account.

Deposit

A security deposit of five weeks rent or a minimum of one month's rental must be paid and will be held by ourselves as the stakeholders in a secure client account throughout the tenancy term. This is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. All deposits are protected by DPS. Please note that under no circumstances can the deposit be used by the tenant to cover rent.